To Pay Or Not To Pay For RV Park WiFi

11-23-2017

Author:  in Henley's Happy Trails

To Pay Or Not To Pay For RV Park WiFi
There are two types of WiFi in RV parks, the kind you have to pay for and the kind you don’t. At one time, RV park WiFi was cutting edge and expensive to set up. Only large companies had access to the hardware required to set up a RV park with a decent WiFi signal. At that time, it wasn’t unusual for a park to try to cover the cost of this upgrade by charging their customers for the usage of their internet. When the idea of WiFi in a RV park was new and trendy, this wasn’t a bad deal, namely because you didn’t have a choice if you wanted internet.

Those days are now quickly becoming a thing of the past. With a few hundred dollars and a tech savvy employee, a park can get WiFi to their customers which is why many RV parks are just adding WiFi as a free service. Though this is the trend, there are still those parks that go against the grain and charge for their WiFi. Before we got our unlimited data plan from our wireless carrier, we exclusively used park WiFi, be it paid or not. We discovered a few things about paying for WiFi.

A higher cost does not always equal a better product.

Getting a WiFi signal from an office location, across a RV park, and into the metal boxes we call RVs is not an easy task. Many RVs naturally block out WiFi signals because of the materials used to make them. Another issue parks run into is usage. One person using the WiFi isn’t a problem, but when the whole park is trying to binge their favorite shows, it can cause quite a traffic jam. These and other problems plague a RV park’s WiFi whether their customers are paying for it or not. What this boil down to is a crapshoot; the internet will be decent or it won’t. I am generally less upset when the WiFi is free and subpar as opposed to something I spent money on.

It can be annoying to discover the extra charge.

WiFi is one of the only amenities that is treated as an extra charge. No doubt if one frequents RV parks, they are bound to find one with a pool. It would be next to impossible to find one that has a pay station to open the gate. There aren’t any hot tubs that require quarters to be deposited before the jets turn on. I’m not saying they don’t exist; I’m just saying that is not expected. When a RV park says there is a pool or a hot tub on the list of amenities, paying to stay at the park is usually all that is required to use said amenity.

That same idea holds true with the internet. Many parks that have paid internet simply advertise that they have WiFi at their park without mentioning the extra fee. It is somewhat surprising then to discover that one must pay for something that appears to come with the rent price. This is one more reason that we as a general rule won’t use a park’s WiFi if it is the paid kind. Just as the pool should be included in a night’s stay so too should the internet, if available.

What can be used instead?

We have an unlimited data plan with Verizon, so using the park’s WiFi is optional as long as we have service. Most other networks also offer an unlimited plan now a days. If you are unsure about what the Verizon Plan Unlimited has to offer and if it is right for you, check out this post. If you have one of these plans then use your data and skip the park’s WiFi.

If you don’t have an unlimited, high data plan or don’t have service in your location, you may have to bite the bullet and pay for the park’s WiFi. If the service was great and well worth the charge, let the staff know. If the service was poor and you regret paying for it, tell the staff that as well. WiFi is an important service to many RVers. Customer feedback about RV park services, like WiFi, allows owners/managers to evaluate their current service and upgrade or cancel charges, as needed.

What do you think about paying for park WiFi?

Comment

RVPAT
RVPATFebruary 21, 2018 | 04:59 PM

Levi and Natalie, In an attempt to not be disrespectful the information you provided about using a tech savvy employee to build an outdoor system is extremely inaccurate for Park Wi-Fi. To truly understand outdoor Wi-Fi and they're few that do, would know you get what you pay for in Wi-Fi equipment. Parks are very difficult to service as you mentioned but not impossible with the right company, correct design and using the right type of equipment. Most parks have Entry level access points like Ubiquiti, Unifi, Meraki, Engenius because they're cheap and for a reason. Price sells over quality and these manufactures know it and companies sell it because they lack integrity knowing it doesn't work. Parks can have exceptional Wi-Fi if they were willing to pay for it. They're basically 4 manufactures of Access Points that should be considered for a park deployment which is Ruckus, Cisco, Aruba or Cambium. These are all carrier grade type AP's and while I have no loyalty to any on one of them Ruckus head to head stands alone in outdoor WiFi but the price point is higher, Cambium will provide almost as good of a system for a little lower price point but both come down to knowing how to design a park. You were also accurate that most systems get congested and that is because novices have designed the system, they used the wrong router and didn't use traffic shaping. Traffic Shaping is key so no one user consumes more than their fair share of the pipe. In addition, having enough bandwidth is an issue in most parks because of their locations. DSL or WISP service will make it almost impossible for a park to have a flawless system so when Cable or Fiber is available that should always be first choice. "Price is what you pay Value is what you get" should be considered when deciding to purchase Wi-Fi. You can dress up a Fiat (car) all you like but in the end it can still only seat 2 people. Wi-Fi is the same! People try to dress up these entry level AP's but there is a reason they only cost from $60 to $130 compared to carrier grade AP's at $500-$3000. Don't be fooled by the wow words used to sell these entry level systems. I have designed 100's of parks, 1000's of marinas and can say without a doubt that Excellent WIFI can be achieved with the right company using the right equipment and understanding how the park environment works. I hope that didn't come off as anything but informative for your readers. As for Pay to use systems they're becoming a thing of the past. However those willing to spend the money to put in a carrier grade system still want to recoup some of their costs. 95% of the parks seem to be free to guest but what does that mean if they don't work anyway. Kind of false advertising. I enjoyed your post. Thanks

Levi and Natalie Henley

Author: Levi and Natalie Henley

Levi and Natalie Henley are a full time RVing couple. Together with their three cats and dog, they travel around the country in their 2011 Sunstar Itasca seeking work camping gigs. They share their adventures, seasonal job experiences, and travel tips on their website, www.henleyshappytrails.com/